The incumbent electricity utilities were each split into two companies – an “affiliate retail electricity provider” (i.e.
We figured if we found it hard to shop for electricity plans in TX, other people might find it confusing too. The Federal Communications Commission also accepts consumer complaints about telephone service. You can shop for Texas electricity plans, compare rates, and have your choice of a variety of products!
However, there’s an overwhelming number of plans to consider, with fine print, gimmicks and gotchas. If you have a billing dispute that the co-op does not resolve, you can file a consumer complaint with our office.
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You may also wish to contact the Water Supply Division at the Texas Commission on Environmental Quality (TCEQ) with questions about water quality and service. Moving into a new home or apartment in Texas? Monitoring and responding to consumer complaints. “Managing the business affairs of a Class D or C water or sewer utility is a sizable task unto itself, so we’re committed to helping them understand what it takes to attain and maintain regulatory compliance, so they don’t end up classified as a distressed utility.”. While the OAG may be limited in its ability to remedy your complaint, certain conduct may be actionable by our office as well.
Contact them if you have a complaint about your local telephone service.
Residential and commercial customers in most areas of Texas can shop. You can also find telephone billing information, information about telephone service scams, and how to enroll with the Texas no-call list on the PUC website.
Compare plans that have electricity + extras like Nest thermostats, Google Home or gift cards.
You may also wish to contact the Water Supply Division at the Texas Commission on Environmental Quality (TCEQ) with questions about water quality and service. Since then the PUCT has played a key role in educating Texans about choosing a competitive Retail Electricity Provider (REP) and being a consumer advocate as it relates to electricity deregulation in Texas.
Regardless of the utility, you can file complaints with our office. A formal complaint with the Public Utility Commission of Texas is very much like a court case.
In today's modern world, these utilities are necessities. Discussions are under way for other areas to start allowing electricity choice.
You will be assigned an attorney from the PUC of Texas.
How to Request an Attorney General Opinion, Texas Commission on Environmental Quality. They decided to make even playing field.
Department of Utility Outreach Takes Quarterly Events Online. We also have articles that help you learn how to shop for an electricity plan, and how to switch electricity plans. In Texas there are three major types of electricity providers: cities, cooperatives, and private companies. We’ll analyze your data using our proprietary tool to match your requirements to our database of hundreds of plans.
The mission of the PUCT is to protect customers, foster competition, and promote high quality infrastructure (i.e. About The Public Utility Commission
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