Employees stepped up to help their neighbors in need by donating $153,000 to United Way COVID-19 relief efforts. Box 8106, Baton Rouge, Louisiana 70891. How does this impact weather-related outages? Entergy provides a variety of assistance programs and billing options available on its website here. Be cautious about online promotions of money-making opportunities due to the public health emergency. All employees are encouraged to self-check for symptoms of COVID-19 or the flu, and if detected seek medical attention. “This new solar energy program was conceived as a way to allow certain, tax-exempt customers who often have a very tight operating budget to help their bottom line but also benefit the environment, their community and local economic development,” said Michael Considine, vice president of customer service. The CCC Program provides bill payment assistance for customers who were unemployed on or after March 16, 2020, the effective date of the City of New Orleans Stay-At-Home Order. Congress provided $900 million in supplemental LIHEAP funding through the Coronavirus Aid, Relief, and Economic Security Act. The City Council Cares (CCC) Program provides eligible New Orleanians the ability to receive a total of $400 of direct bill credit at a maximum of $100 per month for four months. We are prepared for the continued safe operation of our power plants, and transmission and distribution systems. The open grant application can be accessed at entergy.com. Many customers are telecommuting to do their part to avoid spreading the virus. Wearing cloth face masks or other face coverings will only be effective in reducing the risk of spreading the virus when used in combination with washing hands and social distancing. Customers may also call 1-800-ENTERGY. How is Entergy helping customers who are impacted? We are limiting access to areas where employees are required to work on site, such as control rooms and control centers. Entergy Arkansas, a subsidiary of New Orleans-based Entergy Corp., provides electricity to nearly 715,000 customers in 63 counties in the state. Poll watcher recruitment prompts concerns of potential election disruption, Fatal shooting after protest in downtown Denver, argument caught on video, The fly on Pence’s hair during VP debate lands on a Halloween wig, Program offering free phones to millions of Americans, What a game: Brother Martin defeats Jesuit 45-42 in shootout win, Highlights: Newman improves to 2-0 on the season with 27-7 win over Country Day, 3 Saints listed as OUT for Monday Night Football vs Chargers, WATCH: Ed Orgeron, Myles Brennan recap 45-41 loss to Missouri, Mizzou’s goal-line stand helps beat No. Where can I find out more about this virus? The City Council Cares (CCC) program would provide New Orleanians unemployed as a result of the COVID-19 pandemic eligible to receive a total of $400 of direct Entergy bill credits, at a maximum of $100 per month for four months. Customers are eligible to take up to six months to … Restoration times may be extended, especially if there are widespread outages, due to new factors such as additional measures we must take due to the COVID-19 pandemic or an inability to secure enough offsite resources. Customers that terminate their Entergy New Orleans account but move to another Entergy New Orleans service location are eligible … Centers for Disease Control and Prevention, donated $100,000 to the Arkansas Community Foundation, granted $100,000 to help create the Fueling the Fight fund, $50,000 and $10,000 in matching donations to United Way of Northeast Louisiana, $50,000 and $10,000 in matching donations to United Way of Southwest Louisiana, donated more than $385,000 to create the Mississippi Relief Fund, $200,000 contribution helped establish the Hospitality Cares Pandemic Response Fund, donated $300,000 to the Southeast Texas Relief Fund, donated $25,000 to the Van Buren Intermediate School District, granted $12,500 to the United Way of Southwest Michigan. Edwards talks Hurricane Delta, On Grand Isle, the word of the day is ‘gratitude’, Tropical Depression Nineteen forms, headed for Gulf of Mexico, Renovations To Begin On Piazza d’Italia in CBD, Large Trump sign appears along California freeway, Update: Priest accused of obscene act on the altar at his North Shore church, Houma woman arrested for possession of heroin, meth, needles, and more, NOLA 300: Old Algiers is getting ready for its own tricentennial. Effective July 1, Entergy New Orleans customers will have an additional resource to help with electric and gas bills with the launch of the new City Council Cares Program. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China. As the economic impact of the coronavirus spreads, it will disproportionately hit low-wage workers who often live paycheck to paycheck. These funds, along with the regular fiscal year 2020 LIHEAP funding, will help approximately three million low-income households when they need it most. Funds from the program are distributed through nonprofit agencies and no funds are used for administrative or fundraising purposes. Welcome to the Council of the City of New Orleans’ and Entergy New Orleans’ City Council Cares (“CCC”) Program. We understand the impact that COVID-19 has had on our workers and customers and have taken steps to support and protect everyone during these challenging and uncertain times. We’re working closely with our regulators in each area that we serve to provide the most helpful options to customers possible. If you see emails, social media posts or website messages about COVID-19 or coronavirus, use a heightened sense of awareness. To learn more about how to access LIHEAP support, visit the website here. The best source of information regarding COVID-19 comes from the organizations working the response efforts, such as the Centers for Disease Control and Prevention and the World Health Organization. We'll continue working with local and federal officials to make sure we power our communities in a safe and secure manner. Those conducting the checks will practice social distancing. Therefore, we are taking preventive actions to protect our workforce, including: As an added precaution to protect our workforce, we are implementing our no-touch temperature and general COVID-19 health screening process at certain critical sites where it is appropriate to do so. Some customer options may differ from one Entergy operating company to another. We will remain in close contact with local, state and federal agencies. Customers looking for individual account information should visit https://www.myentergy.com to check account status or to make a payment. There has since been a confirmed case in Wisconsin. While a return to normalcy is important, we are taking a conservative approach given our role and responsibility in managing a key piece of our communities’ critical infrastructure. Entergy has committed more than $1 million in charitable contributions to support COVID-19 response efforts across our service territory. The utility announced the projected savings for customers across the state who are participating in the Solar Energy Purchase Option – Option B program by purchasing power generated by the 81-megawatt Stuttgart Solar Energy Center. NEW ORLEANS - Today, Utilities Chair Helena Moreno announced the formal launch of the "City Council Cares" bill assistance program, which provides up to $100 a month of Entergy bill assistance for New Orleanians that have faced job or wage losses due to the COVID-19 pandemic. In 2019, more than 12,000 customers received $2.6 million in bill payment assistance. What is Entergy's COVID-19 Enhanced Customer Assistance Plan?Click here for FAQs. The bulbs will help lower their homes’ energy use and save them money on their power bills. The .84 fluid ounce pouches resemble food and drink containers made for kids, according to the FDA. Along with our standard storm preparations, we will take additional steps to adjust office settings and crew-staging locations, and to increase the use of drones to help our team members maintain social distancing. Entergy will send a letter or email to residential and commercial customers with past due bills to offer the payment plan options. Because these funds are limited, it is important that eligible customers take advantage of opportunities while they are still available. We have a dedicated team of professionals who successfully led us into our current response phase and that same team has been planning for our recovery. One is to provide reliable power to the communities we serve, which keeps our homes, civic organizations and medical response teams running. Residential customers will have the option to. It's critically important to keep our operations up and running, serving our customers and communities while we all live through this crisis. by Jeff Della Rosa ([email protected]) October 5, 2020 6:29 pm 670 views. Regular 2020 LIHEAP funds are available for bill payment assistance now. This includes limiting the number of people for meetings, providing additional locations for lunch and break, and either canceling or virtually hosting certain meetings; this is an on-going task to continue looking for ways to achieve effective social distancing. How can I apply for the COVID-19 Emergency Relief Fund? Our employees are our greatest asset and have performed amazingly well during this challenging period, including their work to restore power for homes and businesses following a series of severe storms in April. The City Council and Entergy New Orleans recognize the impact the Covid-19 Pandemic has had on the New Orleans economy, and on the customers of Entergy New Orleans. Box 8101, Baton Rouge, Louisiana 70891. The City Council Cares Program adds to Entergy New Orleans' Enhanced Customer Assistance Plan. We have suspended all nonessential domestic and international business travel by commercial airline and other forms of mass transit.

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