The beds are excellent and the linen is always crisp, fresh and it is always a pleasure to sleep at night!! Find out more. The Pacific Club Lounge is currently closed. Attended a friends wedding at the hotel and decided to book a room for the night.I live in Perth and didnt even realise we had hotels this nice in Perth that doesnt cost an arm and a leg. It may seem strange, but if I am on the phone talking I like to walk around and the size of the rooms gives me this freedom. Staff were fantastic too...the valet parking staff were friendly and knowledgeable about the city and this was great. After 5.30pm this lounge comes alive and it's time to put the laptop away. Located in CBD walking distance to most sights. Thoroughly recommend.More, Dear Reviewer,Thank you for your review following your recent stay with us.We are delighted to hear that you enjoyed your stay and found the Pacific Club privileges, including access to our Pacific Club Lounge for our buffet breakfast and evening drinks and canapés to your expectations. Room was ready when we arrived. Guest lifts are sanitised hourly and are limited to a maximum of 4 guests per trip. RobWeeden, General Manager at Pan Pacific Perth, responded to this review. Thank you for your kind comments on the level of service extended by our associates; we are pleased to read that their interactions made your stay even more memorable.Thank you for choosing to stay with us and for time in writing us a review. Beds are very firm, and not the best. This property is the former Sheraton, and has not been updated since those days. Save an additional 5% for weekday stays. Dear Reviewer,We are thrilled to read that you had a wonderful stay with us and found your room to be clean and comfortable. The Peruvian restaurant serves some quite nice but unusual food. The view was nice and looked out at some water. The parking situation isn’t too clear and we lost a bit of time going to the wrong gate and waiting on someone from the hotel answering the intercom at the next gate. We are unable to reserve a room for the same check-in and check-out date. Food was at a high standard. We had a Club room which gave us access to the club lounge and dedicated elevators so you are not waiting on the normal elevators. The experience at Pan Pacific was fantastic. Dear Reviewer,We are thrilled to read that you had a wonderful stay with us and found your room to be clean and comfortable. The rooms are not only spacious, but have free bottled water and hi-speed wi-fi. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The wet towels in the fridge in the gym are first rate. Worth the extra dollars to upgrade to a suite and utilise the club lounge facilities. All rights reserved. The rooms were clean and a good size. Thank you for your kind comments on the level of service extended by our associates; we are pleased to read that their interactions made your stay even more memorable.Thank you for choosing to stay with us and for time in writing us a review. The event staff were extremely friendly, professional, knowledgeable.The Group Reservation people set up a dedicated link for conference delegates to book their rooms online and provided regular reports on the bookings.A great location and venue for conferencesThe Grand river Ballroom was an excellent venue for conference dinner, Dear Reviewer,We are thrilled to read that you had a wonderful experience and were well accommodated by our associates; as we pride ourselves in providing excellent customer service and are delighted that the efforts of our events and reservations team met, as well as exceeded your expectations.Thank you for taking the time to write us such a raving review; we look forward to welcoming you back to Pan Pacific Perth.Best Regards,John KockanGeneral Manager. Worth the extra dollars to upgrade to a suite and utilise the club lounge facilities. Worth the extra dollars to upgrade to a suite and utilise the club lounge facilities. Breakfast in the Club Lounge is adequate without being great. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I stayed at the hotel for a conference and hadn't stayed at the Pan Pacific before. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, RobWeedenPPPGM, General Manager at Pan Pacific Perth, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Everywhere was spotlessly clean and the staff were helpful and friendly. Oops, our server is busy at the moment. We endeavour to deliver stay experiences that cater for the individual needs of our guests and as such are delighted to have met your expectations.Thank you for your feedback on the misunderstanding with the minibar charges; we appreciate your candid comments and have shared these with the relevant department for further training.Thank you, once again, for your review and comments. Please change one of the dates and try again. Sorry, we are unable to find a Pan Pacific DISCOVERY member account with that email address. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Hotel is well positioned for Perth central,transport routes and Elizabeth quay for ferries. Find out more, Rates are available for AAA members. We look forward to welcoming you back in the near future.Best Regards,John KockanGeneral Manager. Thank you so much KellyRob Weeden - GM, This is the version of our website addressed to speakers of English in the United States. This is done for the security reasons to make sure user is really authorized to login. No issues. The email address has been taken. Club Lounge has gone downhill a bit lately the background choice of music is Absolutely lacking in talent and also should seriously be turned down you ask for it to be done and no sooner it gets turned up again very distracting as also mentioned by numerous other guests as well, as a black GHA member ive stayed here many times and the background music is the worst its ever been. Facilities within the hotel are excellent. Review of Pan Pacific Perth Reviewed March 28, 2017 Worth the extra dollars to upgrade to a suite and utilise the club lounge facilities. No issues. Thank you. Our major complaint is with the housekeeping staff. Front desk staff was very cordial and helpful and luggage help was immediate. The reception area looks tremendous, the breakfasts are excellent and the staff are first class. What could have been a rocky start (long day traveling) I was met by the amazing Casey in reception, who turned it all around. Wonderful staff and brilliant food. Great to have you with us and thank you for the carpark feedback and most of all for referencing our people.Rob Weeden - GM, This is the version of our website addressed to speakers of English in Singapore. Worth the extra dollars to upgrade to a suite and utilise the club lounge facilities. Thank you. The rooms were very clean and comfortable. more. Please see our partners for more details. Mina is amazing, she greets the guests and gets to know you while you are at the hotel - nothing is too much for her and her team and represents a highlight of my stay.Breakfast should also get a mention. Enjoy a complimentary upgrade when you book direct with us as a member. Please see our partners for more details.

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