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43% of companies don’t have any way to measure the ROI they are getting from their diversity supplier programs. For example, comparing the number of applicants from monitored groups that make it to interview stage pre- and post-intervention. Registering does not guarantee that your company will become a supplier for Microsoft, however, by registering, you alert Microsoft buyers of your interest and provide them with information to help them determine whether your company is appropriate for consideration. Goals help individuals to focus their efforts in a particular direction. Examples of business-specific diversity dimensions include: Diversity metrics must be relevant to the local context and business leaders. A Reason to Do Lean and Six Sigma Executives Will Embrace, Send Us Your Questions for Ask the Expert: Lean Leadership, Webinar: B2B Ecommerce and Tax - Avoiding Risk while Growing Ecommerce, Webinar: Navigating the New Norm - The Importance of Optimized Operations in Uncertain Times, Webinar: How COVID Has Transformed Buyer Expectations in Manufacturing, Webinar: Factory Efficiency – How to Become Lean, Green and Save Money, Level required to be the certified supplier, Minimum required to be qualified supplier. However, like any program, you need to be checking up on it to steer it in the right direction. Monthly Quantity Rejected ÷ Monthly Quantity Received x 1,000,000, Rolling 3-month Quantity Rejected ÷ Rolling 3-month Quantity Received x 1,000,000, Monthly Deliveries - Monthly Late Deliveries ÷ Total Monthly Deliveries, Rolling Quarter Deliveries – Rolling Quarter Late Deliveries ÷ Total Rolling Quarter Deliveries, Keys to organizing maintenance processes and increasing maintenance productivity by 28%, Ways to streamline your inventory needs and save 19% in critical spares/inventory costs, How you can save 20% on utility costs with streamlined energy management, A strategic solution that can help stretch the life of your assets and optimize capital production asset planning, How maintenance operations leaders like you are finding improved efficiencies in today’s environment. Establish baseline turns from the prior year and expect improvement from there. Qualified supplier status at risk. We see no limit to the potential we all might realize together.

The company exhibits cutting-edge diversity-management initiatives, such as innovative work/life programs that aid in retention and talent development, or clear linking of supplier-diversity efforts to community building. Data-driven problem solvers reaching out to supplier and in-house engineering support. At Microsoft, it means fostering greater levels of diversity in our supplier base to reflect the global diversity of our customers. Description: Tracking appointments of individuals from monitored groups compared with appointments of applicants who are not members of a monitored group. Strength: Helpful for identifying consumer segments are not being served by your business and groups that are experiencing sub-optimal, prejudiced or discriminatory service. The Broad-Based Black Economic Empowerment (B-BBEE) program is a form of economic empowerment initiated by the South African government to establish a legislative framework for the promotion of black economic empowerment. Strength: Focus groups complement workforce analytics, providing additional information that cannot be acquired from quantitative analysis alone. For example, do men, on average, earn more at your organisation (or department or workgroup) than women earn, over average? A small business must meet all of the following criteria to qualify for the HUBZone Program: The criteria used by the National LGBT Chamber of Commerce (NGLCC) are: A minority-owned business is a for-profit enterprise, regardless of size, physically located in the United States or its trust territories, which is owned, operated, and controlled by minority group members.

Organisations should remain alert to the possibility that not disclosing a metric may erode trust more than disclosing a potentially unfavourable metric. Traditional KPIs include product quality, percentage of incoming rejects, lead times from order, on-time delivery performance against agreed delivery times and percentage of warranty claims, among many other factors.

Organisations will typically measure diversity dimensions for which data is readily available, namely gender. Ultimate accountability for diversity and inclusion should be at the level of the CEO and the Board of Directors. Supplier Diversity Tracking, Metrics and Reporting. Allow us to help you get the most out of your diversity supplier program. Companies can then balance their portfolios of under-represented groups — for example, increasing their spend on veteran-owned or LGBT-owned businesses. There is no cost for registering with Microsoft as a diverse supplier. To comply with this legislation, Microsoft Procurement facilitates alternative measures for the purchase of goods and services with certified suppliers who employ people with disabilities. The Microsoft mission encompasses all people and every area of our enterprise. The selection of meaningful diversity and inclusion metrics is an art, rather than a science. For additional information on becoming certified, please contact one of our preferred certifying agencies. This is about improving both the performance and the relationships with our suppliers.

When setting goals, consideration must be given to barriers that can be addressed in the short-term (objective interviewing to minimise affinity bias) and those that will take longer to dismantle (pipeline weakness for women in some professions). The second article, Busting Purchasing Paradigms, expounded on a proven process of how to make order-of-magnitude improvements that can position purchasing organizations in the world-class category of excellence. Further, disengaged employees may not complete the survey, skewing the results. Commit to the improvement within three calendar years. This blog was originally published on 12/6/2018 and updated 1/7/2020. It is advisable to benchmark the program against established and successful initiatives in other industries, thereby learning from these organizations’ setbacks and realized gains to seize a competitive advantage. However, an effective program is what you need to make it valuable to your business goals.

Organisations manage this through surveys seeking voluntary disclosure of sensitive information. 2/27/17 Race is the predominant diversity issue in the United States and South Africa.

Half of large Fortune 5000 companies have a diversity program, but they believe that merely having a program is all it takes. Numerous software providers have created tools to onboard diverse suppliers, dispatch their certification documents to relevant government agencies and monitor the impact of the suppliers’ performance on the buying organization. After a company completes their diversity profile, procurement can review the supplier’s information and determine if there is a potential match for appropriate opportunities.

This article is not a substitute for review of current applicable government regulations, industry standards, or other standards specific to your business and/or activities and should not be construed as legal advice or opinion. Improvements: Analyse pay and rewards across rank and function. These two suppliers who rise to the top are where the true partnership must be developed to maturity. Developing RAP in Microsoft Australia builds relationships between diverse businesses and organizations by improving socio-economic outcomes for historically disadvantaged group of enterprises. Companies contracting with diverse suppliers must obtain copies of these certificates and annually track the percentage of money spent on these suppliers with respect to all other suppliers. Description: Compare the quality and strength of your employer brand among different identity groups. While there is no hard and fast rule on the frequency of reporting diversity and inclusion metrics, ideally diversity reports should be published at least yearly. At least 35 percent of its employees must reside in a HUBZone. (See the graphs throughout this article.) Also, existing surveys may not record diversity dimensions, and so comparisons across identity groups are not possible. What Signs Indicate That I Am Successfully Building a Continuous Improvement Culture?

When rank is not indicative of management responsibility (for example, rank reflects technical expertise as well as management responsibility), organisations may measure the number of people reporting to members of monitored groups because it offers a more accurate measure of leadership representation than representation by rank. Since the 1950s, the federal government has required companies that sell Uncle Sam’s goods and services to dedicate a percentage of their supplier spend to small businesses, then and now the bedrock of the nation’s economy.

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